House Manager - OTC

The House Manager is responsible for the smooth operation of the theatre lobby and audience seating area before, during, and after the run of a show or event at the Brooks Theatre and Studio 219. Supervisory Responsibilities: Supervises volunteer workers such as ushers, greeters, concessions workers, etc.

Job Title:
House Manager
Organization:
Oceanside Theater Company
Position Type:
Part-Time Hourly / Variable
Location:
Hybrid
Reports to:
Operations Manager
Start Date:
May 2023

Job Summary:
The House Manager is responsible for the smooth operation of the theatre lobby and audience seating area before, during, and after the run of a show or event at the Brooks Theatre and Studio 219.

Supervisory Responsibilities:
Supervises volunteer workers such as ushers, greeters, concessions workers, etc.
Duties/Responsibilities:
Trains and supervises ushers, greeters and concessions workers.
Coordinates lobby/house opening times on show nights with Box Office Manager and Stage Manager.
Turns on lights and HVAC units in lobby and back stage.
Restocks and cleans concessions and storage area before and after every show, including
refrigerators, coffee makers, microwave and dishes/plates.
Restocks and cleans restrooms before, during and after shows and rental events.
Cleans house area and lobby before opening and closing, including picking up trash and vacuuming.
Oversees putting programs together and ensuring adequate quantity for each show.
Oversees cash and credit card transactions at concessions.
Responsible for the safety of the audience in case of emergency.
Enforces safety policies and procedures in house and lobby.
Works with Box Office Manager to resolve ticket disputes or seating assignments.
Confirms show time with the Stage Manager and alerts Stage Manager of any delays, or latecomers.
Takes out trash before and after every show from lobby, restrooms, and dressing rooms.
Performs other related duties as assigned.

Required Skills/Abilities:
Excellent verbal communication skills.
Excellent organizational skills and attention to detail.
Strong problem-solving skills.
Strong time-management skills.
Ability to function well in a sometimes-stressful environment.
Ability to exercise diplomacy, discretion and good judgment.
Education and Experience:
High School Diploma; Bachelors degree in Theatre Arts preferred.
2-3 years related experience preferred.
Physical Requirements:
Must be able to stand for 1-2 hours at a time.
Must be able to lift up to 20 pounds at times.

Please submit a resume and cover letter to Managing Director, Alex Goodman at:
agoodman@oceansidetheatre.org