Patron Services Representative - Cygnet Theatre

The Cygnet Theatre in Old Town is now accepting resumes for part-time Patron Services Representatives.

Position: Patron Services Representative

Hours: 10-25 hours a week, must be available on weekends and evenings.

Pay: Starting at $16.30 an hour

Preferred Availability:
Monday thru Friday: Noon to 9pm
Saturday/Sunday: 11 am to 10pm

Ideal candidate must be available for a minimum of four shifts a week.

The primary responsibility of this position is to provide theatre patrons with excellent customer service at Cygnet Theatre by assisting them in purchasing and/or picking up tickets to Cygnet Theatre events, providing information on performances and special events, and assisting other front of house departments as needed to ensure a high-quality patron experience.

Responsibilities:

Provide all guests a positive first impression of Cygnet Theatre by offering superior customer service.
Operate the computerized ticketing system and all wireless technology devices.
Provide information regarding Cygnet Theatre events via face-to-face, telephone and e-mail communication.
Provide assistance to all company members with ticket reservation needs.
Assist with front of house tasks as needed, including but not limited to assisting the house management team or with event set-up.
Assist with miscellaneous box office projects as directed.
Requirements:

Strong customer service skills.
Strong written and verbal communication skills.
Experience with the Microsoft Office Suite.
Ability to operate wireless technology devices (iPads, ticket scanners).
Ability to adapt to a dynamic work environment.
Must be able to lift 30 lbs.
Please send work resumes only. NO acting resumes.
You can email submissions to ecandia@cygnettheate.com